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Support guide
The IPTV adult password is the personal PIN that opens the 18+ groups in your player.
Memberships from$39per yearwas $59

Adults only 18+ · PIN-locked section
No. II · House favoriteMidnight 4K$69per yearOurs arrives in your welcome email with the login. Below: how to open the adult section, change the PIN, reset it if you forget, and add your app’s own lock on top, player by player.
The short answer
Your IPTV adult password is the PIN in your welcome email; enter it when the player asks, then change it. For a shared TV, also switch on the player’s own parental control so the adult groups are hidden, not just locked.
Act ITwo locks, not one
Most confusion about the IPTV adult password comes from mixing up two separate locks. The first is our PIN: it’s tied to your subscription, it’s in your welcome email, and it guards the 18+ groups whichever app you use. The second is your player’s parental control: a password you set inside TiviMate, IPTV Smarters or another app, which can lock or hide any group you choose.
They don’t replace each other. The IPTV adult password from us keeps the adult content shut by default. The app lock lets you make the adult groups disappear from the list altogether, which is what you want on a TV the whole family uses. Everything here assumes you’re 18 or older.

Act II
Menu names change between app versions and platforms, so treat these as where to look rather than exact labels. If something doesn’t match your screen, send us a photo on WhatsApp.
| Player | Set or change the app lock | Lock or hide groups | If you forget the app password |
|---|---|---|---|
| TiviMate | Settings, then Parental control (some options need TiviMate Premium) | Long-press a group or channel and choose lock or hide | Clear the app’s data or reinstall, then add the playlist again |
| IPTV Smarters Pro | Settings, then Parental control | Pick categories to lock in Live TV, Movies and Series | Reinstalling resets it; your login stays in your email |
| IBO Player | Settings, then Parental control | Choose the groups to lock from the list | Ask the app’s support or reinstall; then re-enter the playlist |
| XCIPTV | Settings, then Parental control | Lock categories from the settings list | Clear app data and sign in again |
| GSE Smart IPTV | Settings, then Parental control or Security | Lock individual playlists or groups | Reinstall and re-add the playlist |
| MAG box | Box settings, then Parental control | Lock is box-wide on most portals | Factory reset the box; message us for the portal URL again |
Act III
The IPTV adult password in your email works, but it’s been written down once already. Swap it for one only you know before anyone else uses the TV.
Find the 18+ categories in Live TV or in Movies and pick one; that’s when the player stops and asks for the code.
That code is your IPTV adult password; it arrives in the same email as the Xtream codes and the M3U link.
Usually under the app’s Settings, then Parental control. Some apps show a change option right on the PIN screen.
Avoid birthdays, 1234 and anything printed on the TV or router. Write it somewhere private, not on the remote.
Close the app fully, reopen it and open an adult group. It should ask for the new PIN.
App locks live on each device separately; a second stick upstairs needs the same treatment as the main TV.

Act IVForgotten PIN
If it’s the IPTV adult password from us you’ve lost, a WhatsApp message or an email to [email protected] from your order address is all it takes. We reset it and send a new one. Then change it yourself, as above.
If it’s the player’s own password, we can’t reset that from our side, because it lives only on your device. The usual fix is to clear the app’s data or reinstall it, then add your login again from the welcome email. Your subscription and our PIN aren’t affected.
One practical habit: keep the welcome email in a private folder. It holds your login, M3U link and original IPTV adult password, and it’s what you’ll need after any reinstall.
Act V
A PIN guards playback. It doesn’t clean up the traces a TV or app leaves elsewhere. Check these once on any shared screen.
Many players keep a history row on their home screen. Clear it and turn history off where the app allows it.
Google TV and Fire TV sometimes pin ‘continue watching’ cards to their home rows. The switch for that lives in the TV menus, not the player.
A favorite adult channel can appear in a shared favorites group. Keep adult favorites in a separate, locked group.
Some apps remember past searches. Clear the search history after use.
It contains your IPTV adult password in plain text. Move it out of a shared inbox.
Act VI
The playlist hasn’t finished loading
Wait for the guide update to complete, then reopen the group.
The app re-locks per channel
Look for a ‘remember open’ or session option in the parental settings.
Only our PIN is active; the groups aren’t hidden
Hide them in the app’s parental control on that device.
App locks are per device
Set the app lock on each device separately.
History is on in the app
Clear the history and switch it off in settings, where the app offers it.
App password reset, but not our PIN
Fall back on the code we emailed, or have us issue a new one.
Act VII5 questions
With us, it’s the personal PIN in your welcome email. Other providers use their own; there’s no universal adult channel password for IPTV.
The IPTV adult password stays on, because the 18+ groups are locked by design. Once opened, many apps keep them open until you exit, which is as close to off as we’d recommend.
VLC has no lock screen of its own. If you’ll use VLC on a shared computer, ask us first and we’ll suggest a player that supports locks.
Our PIN is one per subscription. App locks are per device, so each screen can have its own app password.
No. Username, password and server are untouched; just the IPTV adult password is new.

Act VIIINext steps
For households with children or frequent guests, our guide to hiding adult channels covers the extra settings: history, recent lists and home-screen rows. For a comparison of how each player handles locks, see which app suits adult viewing. If you use TiviMate, the TiviMate parental control walkthrough goes into each menu.
Not a customer yet? Every plan comes with the PIN-locked 18+ section; see the plans and prices.
Act IXPlans
Whichever tier you choose, a personal code guards the adult groups from day one.
More screens, or pay once
Encore
Write to us with the app you use and the screen it runs on. Most problems with an IPTV adult password are fixed within a few minutes.